Answer
Aug 25, 2020 - 08:13 AM
Our 30-day returns policy means that if for any reason you are unhappy with your purchase, you can return it to us in its original condition within 30 days of the date you received the item, unopened (with any seals and shrink-wrap intact) and we will issue a full refund for the price you paid for the item, less the postage/delivery charge.
We can only accept the return of opened items if they are faulty.
Please note that we reserve the right to send back items to you that have been returned to us after 30 days unless they are faulty.
For your protection, we recommend that you use a recorded-delivery service if the value of the return is more than £30.00 GBP. Please note that you will be responsible for the costs of returning the items to us unless we delivered the item to you in error, or if the item is damaged or defective.