Answer
Aug 25, 2020 - 10:03 AM
We know how important it is to get the item you ordered quickly and safely.
- Orders dispatched by Royal Mail 48 are usually delivered within 1-3 working days.
- Royal Mail 24 is normally a next day delivery service.
- If you have not received your order from Royal Mail within 7 working days please let us know.
- Airmail can take 5-7 days, sometimes longer to other countries. Please allow 14 days.
- Orders dispatched by DPD and Parcelforce on a Next Day service are delivered the next working. JGS4x4 and DPD will email you with the tracking number on the day we dispatch your order. DPD will send a text with an estimated delivery time on the day of delivery.
- DPD and Parcelforce delivery services to Highlands, Islands, Northern Ireland and other more remote areas can take 2-5 days.
When we dispatch your order we send you an email to confirm this, this will show the shipping service used, for example, Royal Mail 24 or DPD Next Day. Some shipping services have a tracking service, if this is included we will include the tracking number on the email.
You can check the tracking status at the corresponding courier websites using your unique tracking number:
If you are concerned about your order or have any queries, firstly please login to your account and check the status of your order. If you have any concerns or queries, please contact us.
